IT management services
Enable cost-effective delivery of IT services supporting the achievement of business goals.
The Pitt Crew has assisted many organisations to improve the operating effectiveness and efficiency of their IT services, ensuring cost-effective delivery of IT services that support the achievement of the organisation’s business goals.
We have:
Led projects to transform all aspects of the governance, management, and delivery of Information Services, including by the pragmatic adoption of contemporary industry practices (eg COBIT, ITIL, Agile etc.)
Facilitated the shift to Service Integration and Management (SIAM) to improve the end-to-end performance of outsourced IT services involving multiple suppliers
Assisted with the establishment (or re-establishment) of effective vendor relationships and their management, supported by a common understanding of service objectives, meaningful performance measures, and creative approaches to service pricing, incorporating bonuses and rebates where appropriate.
Mentored technology leaders in operational and project delivery settings.